Terms of Service

These terms of use and sale (the “Terms”) govern access to and use of the MagicMoon platform, as well as subscription to its paid plans. By creating an account, you accept these Terms in full.

The service is published by MAGICMOON, a société par actions simplifiée (SAS) with share capital of €1,000, whose registered office is at 59 rue de Ponthieu, 75008 Paris, France. Full company details are available in our Legal Notice.

Access to the service requires the creation of an account. You agree to provide accurate information, to keep your credentials confidential and to remain responsible for all activity carried out from your account. The service is reserved for persons who have the legal capacity to enter into a contract.

MagicMoon lets you generate designs with artificial intelligence, configure print-on-demand products and publish them to third-party sales channels (Shopify, Etsy, WooCommerce) through POD suppliers (Printify, Gelato). Some features consume “Moonlings”, the internal credit unit of the service.

The service is offered under several plans, including a free plan and paid plans, presented in the Pricing section of our home page. Each plan grants an allowance of Moonlings per monthly cycle and usage limits. The applicable prices are those displayed at the time of subscription.

Unused subscription Moonlings carry over from one cycle to the next. The carry-over cap applicable to each plan is shown on the plans page; it is currently unlimited for all paid plans. MAGICMOON may change that cap for the future, subject to a thirty-day notice period; any such change never applies retroactively to Moonlings you have already acquired. Moonlings bought as packs are not subject to any cap. If you cancel, the balance you have already acquired is kept and does not expire.

Paid subscriptions are billed in advance, for the billing period shown on the plans page, through our payment provider Stripe. Unless cancelled, the subscription renews automatically at each term.

Prices are displayed and charged in your country’s currency where we support it, and in euros otherwise. They are inclusive of tax: the tax applicable in your country of residence is included in the amount shown, and is not added at payment time.

Independently of any subscription, you may buy Moonling packs as one-off purchases. The number of Moonlings credited depends on the plan you are subscribed to at the time of payment. Those Moonlings are added to your balance, are not subject to any carry-over cap and do not expire.

If a pack is refunded, the corresponding Moonlings are removed from your balance, up to the amount still available on it.

In accordance with article L221-28 of the French Consumer Code, the consumer acknowledges that the service consists of the supply of digital content and services performed immediately. By subscribing to a paid plan or buying a Moonling pack, the consumer expressly requests immediate performance and waives the fourteen (14) day right of withdrawal once performance has begun.

You may cancel your subscription at any time from your account; cancellation takes effect at the end of the current period, with no refund of amounts already paid. We may suspend or terminate an account in the event of a breach of these Terms.

You agree to use the service in accordance with the law and not to generate, publish or distribute any content that is unlawful, infringing, defamatory or that violates the rights of third parties. You are solely responsible for the designs you create and the products you publish, and for complying with the rules of the third-party channels and suppliers you use.

The platform, its brands, logos and software remain the exclusive property of MAGICMOON. You retain the rights to the content you create, to the extent permitted by law, and grant MAGICMOON a limited licence necessary to host and operate the service.

Designs are generated using artificial intelligence models provided by third parties. MAGICMOON does not guarantee the originality, the absence of similarity, or the fitness for commercial use of the generated content. It is your responsibility to ensure that your use respects the rights of third parties.

The service connects with third-party services (Shopify, Etsy, WooCommerce, Printify, Gelato, Stripe). Their use is subject to their own terms, which you agree to comply with. MAGICMOON is not responsible for these services.

The service is provided “as is”. MAGICMOON strives to keep it available but does not guarantee uninterrupted or error-free operation. To the extent permitted by law, MAGICMOON’s liability is limited to the amounts actually paid by the customer over the last twelve months.

The processing of personal data is described in our Privacy Policy.

For any question relating to these Terms, to your subscription or to the exercise of your rights, you may write to contact@magicmoon.ai.

In accordance with articles L611-1 et seq. of the French Consumer Code, a consumer customer may use a consumer mediator free of charge to seek an amicable resolution of any dispute. The details of the competent mediator are provided on request.

MAGICMOON may amend the Terms to reflect changes in the service or in applicable law. Users are informed of material changes; continued use constitutes acceptance.

The Terms are governed by French law. Failing an amicable resolution, any dispute falls within the jurisdiction of the competent French courts.